COOKIE POLICY

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website.

We use cookies on this website to:

recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
obtain information about your preferences, online movements and use of the internet;
carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests;
target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you - but only where you voluntarily provide it (eg by completing an online form).

We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Apart from in the case of strictly necessary cookies, we will need your consent in order to use cookies on this website.

First and third-party cookies

First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by another website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

We use third party cookies on our website and details of these are included in the table below.

More detail about our cookies

The table below provides more information about the cookies we use and why:

Cookies Necessary for the functioning of the store

Name	Function
_ab	Used in connection with access to admin.
_orig_referrer	Used in connection with shopping cart.
_secure_session_id	Used in connection with navigation through a storefront.
Cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
Secret	Used in connection with checkout.
Secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.
_Brochure_session	Used in connection with browsing through site.
oberlo_session	Used in connection with navigation through an app.
shippingCountry	Used in connection with navigation through an app. For product exploration, calculating shipping price.
user_locale	Used in connection with customer login. For storing language chosen in log-in page.
hideFufilmentBanner	Used in connection with navigation through an app.
hideBulkOrderingFeatureBanner	Used in connection with navigation through an app.
hideChangePlanBannerBulkFulfillment	Used in connection with navigation through an app.
hideBanner101	Used in connection with navigation through an app.
alert_setup_notifications_1	Used in connection with navigation through an app.

Reporting and analytics

Name	Function
_landing_page	Track landing pages.
_orig_referrer	Track landing pages.
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_uniq	Shopify analytics.
_shopify_visit	Shopify analytics.
_shopify_y	Shopify analytics.
_y	Shopify analytics.
tracked_start_checkout	Shopify analytics relating to checkout.
ab_test_*	Shopify analytics.
cart_sig	Shopify analytics.
ki_r	Shopify analytics.
ki_t	Shopify analytics.
conversion	Oberlo analytics.
conversion_leave	Oberlo analytics.
trackExtensionCheck	Oberlo analytics.
shopify_ref	Analytics relating to marketing & referrals. Referrals tracking.

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:

Reporting & Analytics:
Third Party	Description	Privacy Policy
Alexa Metrics	We use Alexa Metrics to help measure how users interact with our websites.	https://www.alexa.com/help/privacy
Bugsnag	We use Bugsnag to help us troubleshoot and fix issues with our websites.	https://docs.bugsnag.com/legal/privacy-policy/
Chartbeat	We use Chartbeat to help measure how users interact with our websites.	https://chartbeat.com/privacy/
Crazy Egg	We use Crazy Egg to help measure how users interact with our websites.	https://www.crazyegg.com/privacy
DC Analytics	We use DC Analytics to help measure how users interact with our websites.	https://dcanalytics.dcmn.com/privacy-policy
Fullstory	We use Fullstory to help measure how users interact with our websites.	https://www.fullstory.com/legal/privacy/
Google Analytics	We use Google Analytics to help measure how users interact with our websites.	https://policies.google.com/privacy
Hotjar	We use Hotjar to help measure how users interact with our websites.	https://www.hotjar.com/legal/policies/privacy
KissInsights	We use KissInsights to help measure how users interact with our websites.	https://signin.kissmetrics.com/privacy/
LinkedIn Analytics	We use LinkedIn Analytics to help measure how users interact with our websites.	https://www.linkedin.com/legal/privacy-policy
New Relic	We use New Relic to help measure how users interact with our websites.	https://newrelic.com/termsandconditions/privacy
Optimizely	We use Optimizely to help us test improvements or changes to our websites.	https://www.optimizely.com/privacy/
Loggly	We use Loggly to help us troubleshoot and fix issues with our websites.	https://www.loggly.com/about/privacy-policy/
Exact Target	We use Exact Target (Salesforce) to measure how people interact with our website.	https://www.salesforce.com/company/privacy/
Sleeknote	We use Sleeknote to measure how people interact with our website.	https://sleeknote.com/privacy-policy
Inspectlet	We use Inspectlet to help measure how users interact with our websites.	https://www.inspectlet.com/terms-of-service
Tapfiliate	We use Tapfiliate to help measure how users interact with our websites.	https://tapfiliate.com/privacy/privacy-policy/

Advertising
Third Party	Description	Privacy Policy
Microsoft Advertising	We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.	https://privacy.microsoft.com/en-ca/privacystatement
Bing Ads	We use Bing Ads to deliver targeted advertisements to individuals who visit our websites.	https://privacy.microsoft.com/en-ca/privacystatement
Drift	We use Drift to help us with conversational marketing to customers while they visit our websites.	https://www.drift.com/privacy-policy/
Facebook Custom Audiences	We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.	https://www.facebook.com/policy.php
Google	We use Google Ads to deliver targeted advertisements to individuals who visit our websites.	https://policies.google.com/privacy
Intercom	We use Intercom to manage our relationships with our customers.	https://www.intercom.com/terms-and-policies#privacy
Marketo	We use Marketo to manage our relationships with our customers.	https://documents.marketo.com/legal/privacy/
Source Knowledge	We use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites.	http://www.sourceknowledge.com/privacy
Outbrain	We use Outbrain to deliver targeted advertisements to individuals who visit our websites.	https://www.outbrain.com/legal/privacy#privacy-policy
Quora	We use Quora to deliver targeted advertisements to individuals who visit our websites.	https://www.quora.com/about/privacy

Social Media and Content
Third Party	Description	Privacy Policy
Disqus	We use Disqus to provide commenting capabilities on posts on our websites.	https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook Connect	We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s SM platform.	https://www.facebook.com/policy.php
Gravatar	We use Gravatar to allow visitors to our websites to create avatars.	https://en.gravatar.com/site/privacy
YouTube	We use Youtube to display video content.	https://policies.google.com/privacy?hl=en-US
Twitter	We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.	https://twitter.com/en/privacy
AddThis	We use AddThis to display social share capabilities on the website.	https://www.addthis.com/privacy/terms-of-service/
Wistia	We use Wistia to display video content.	https://wistia.com/privacy

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.

How to turn off cookies or alter settings

You can alter your cookie preferences at any time by

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

If you do not want to accept cookies, you can also change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.